FOR AVAILABILITY AND RATES Send us an email with your question.
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In order to guarantee your reservation, we will ask for your Credit Card details. If you don't feel safe with sending them over the internet, you may send them by phone. 15% of the total amount will be charge as downpayment. The rest have to be paid at the arrival time.
NOTE :We charge 4% on the total price for payment by credit card.

Having successfully completed your reservation, Sanfermin Apartments undertakes to guarantee the reservation unless it is found that their data is incorrect or following cases:

All reservations for arrival in DECEMBER will require a 50% non-refundable diposit to be charged to the credit card after the reservation has been made.
In any other case, charge of 100% of the total amount on the day of check-in.

General Cancellation Policy
- You can modify or cancel your reservation without any charge up to 30 days before day of arrival unless a special rate indicates otherwise and subject to availability.
- Any cancellation made 16 to 30 days before arrival will be a charge of 50% of the total amount to your credit card.
- Any cancellations made 0 to 15 days before arrival will be a charge of 100% of the total amount to your credit card.
- The no-show will be charged 100% of the reservation.
In any other case, there will be no charge and 100% advance payment will be made on the day of entry.

Check-in / Check-out Hours

Check-in time: 2pm

If you plan to arrive earlier than 2pm we can keep your luggage although your room or apartment may not be ready to be occupaid).

Check out time 10:30 amWe can keep your luggage.